Dear James…Southbend

April 23, 2018

Dear James,

I hope you can help me.  I have a Southbend cheesemelter that I purchased in 1997, used.  It is a “double wild”.  It has worked well until this last year or so.  Been having problems with the burner staying lit on the left side.  My regular repair guy comes in and cleans out the lines and it works for a little bit, but lately it hasn’t continued to keep working.  We don’t use the right side anymore, because the on/off valve on that side is broken.  I had hoped that said repair person would replace both valves when he replaced the left one several years ago.

The pilot stays lit on the left, but not on the right, probably because of the valve.

Same repair man kind of cleans it up a little bit and when I suggested it might be the burner, he fled, saying I don’t want to spend that kind of money.  Well, I don’t want to spend any money, really, but I have to have a cheesemelter.

It is set on the shelf unit (not advised) of a 60 inch 10 burner Imperial Range that was purchased new in 1997 and attached to the range flue.

I do not have a serial number for the cheesemelter and since it was purchased separately, cannot rely on the serial number on the Imperial range.

I am attaching pictures to show you the condition of this lovely piece of equipment.  Also I have found a burner unit which I have no way of knowing if it would fit and if it would solve the problem.   The piping looks to be solid, if a little greasy.  Here a link to the part:

If I need to replace the whole thing, I will, with a 32 inch unit. Natural Gas.  I have been looking at the p-32-CM.

Of course, I don’t know how many BTU’S the current cheesemelter is using or supposed to use, so am a little concerned about that.  I do not want a Salamander/Broiler.

Can you help?


Update…..they don’t make the parts anymore.  Big surprise.

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